Customer Contact Competency Inventory (CCCI) - customer service | SHL Hungary

Customer Contact Competency Inventory (CCCI) - customer service

Customer Contact Competency Inventory (CCCI) - customer service
Style of filling out: 
Time limit: 
35 minutes

The CCCI is a questionnaire, which permits the individual, and/or their manager and other team members, to assess their performance objectively against 16 competencies for 360 degree profiling. The CCCI development profile is specifically designed to help structure a development discussion with the individual.

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