Customer Contact Styles Questionnaire (CCSQ) for customer services representatives | SHL Hungary

Customer Contact Styles Questionnaire (CCSQ) for customer services representatives

Customer Contact Styles Questionnaire (CCSQ) for customer services representatives
Style of filling out: 
Time limit: 
25 minutes

This version is a combination of the normative and ipsative approach: the respondent chooses between four statements to decide which describes them the most and the least and indicates at the same time on a scale of five how much they agree with the individual statements.

Sample reports

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