"Bruger-Kent" In-tray exercise | SHL Hungary
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"Bruger-Kent" In-tray exercise

For what purpose?: 
Time: 
1 hour + 40 minutes + 30 minutes
Individual or group: 
For whom? 
For middle managers and graduates

The candidate is the manager of a division of the Bruger-Kent financial company, and they have to deal with a complaint registered by a client as well as a personnel problem. The exercise consists of four parts (organising, evaluation, decisionmaking, and communication), all of which require the candidate to complete different tasks, and all of which therefore measure different competencies.

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