Kiválasztás | SHL Hungary | Pagina 30

Kiválasztás

Mandex

Measures manual dexterity required in the assembly of mechanical objects. The candidate is presented with a pre-assembled structure, consisting of six steel plates joined together by an assortment of nuts, bolts, washers and spacers. Using this as a model, the task is to build an identical assembly using the set of plates and fixings provided. No other tools are necessary. Scoring is achieved by awarding marks for the correct selection and assembly of plates with account also being taken of the number of fittings correctly assembled.

Customer Contact Aptitude Series (CCAS) for Sales Representatives and Customer Services Representatives

Tests of the Customer Contact Aptitude Series measure the core reasoning abilities related to jobs within sales and customer service. These tests can be optimally combined with the Customer Contact Style Questionnaire (CCSQ) which measures the relevant personality dimensions.

Numerical Evaluation Test (NCC4)

This test measures the ability to make inferences and deductions from numerical data laid out in the form of tables or graphs. The test is appropriate for any job involving analysis or decision-making based on numerical facts, but the nature of the data presented makes the test particularly relevant for sales and customer service work. Calculators are allowed. (NCC4 is longer and more demanding than NCC2.)

Numerical Interpretation Test (NCC2)

Measures the ability to understand and use numerical data presented in tables and graphs. The data and the questions have been designed to simulate the kind of numerical information which might feature in sales and customer service jobs. Calculators are permitted, since the emphasis is on reasoning with data rather than computation and arithmetic.

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