Adminisztrációs dolgozó | SHL Hungary

Administrative staff

Motivation Questionnaire (MQ)

The Motivation Questionnaire is recommended for the assessment of managers and professionals. The candidate has to indicate how much various factors motivate them in their work. It can be used on its own and as a companion to SHL personality questionnaires. Since motivation fluctuates as a function of time and changing circumstances, it is recommended that the candidates be retested quite often.

Images 2 for sales representatives

Combined with IMAGES 1, this test is a 360° personality questionnaire, which uses information obtained from others to enable a comparison between self-perception and how an individual is seen by others, such as colleagues, friends, and relatives. IMAGES 2 is often for training purposes.

Images 2 for customer services representatives

Combined with IMAGES 1, this test is a 360° personality questionnaire, which uses information obtained from others to enable a comparison between self-perception and how an individual is seen by others, such as colleagues, friends, and relatives. IMAGES 2 is often for training purposes.

Images 1 for sales representatives

IMAGES 1 is a short questionnaire for self-rating. It assesses only six scales, but with high reliability. It offers a useful tool for selection or development where time is short. It is also recommended for training purposes.

Images 1 for customer services representatives

IMAGES 1 is a short questionnaire for self-rating. It assesses only six scales, but with high reliability. It offers a useful tool for selection or development where time is short. It is also recommended for training purposes.

Customer Contact Styles Questionnaire (CCSQ) for sales representatives

This version is a combination of the normative and ipsative approach: the respondent chooses between four statements to decide which describes them the most and the least and indicates at the same time on a scale of five how much they agree with the individual statements.

Customer Contact Styles Questionnaire (CCSQ) for customer services representatives

This version is a combination of the normative and ipsative approach: the respondent chooses between four statements to decide which describes them the most and the least and indicates at the same time on a scale of five how much they agree with the individual statements.

Mill Hill Vocabulary Scales Test

The test is a companion to the Raven’s Matrices which measure nonverbal intelligence. It contains words that an intelligent person would probably “know” yet would not be necessarily aware of their meaning. The candidate has to choose the synonym of the words from a list of alternatives.

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