Inventory of Management Competencies (IMC) for Managers and Graduates
This inventory can be used both to predict managerial achievement and to identify developmental needs.
Motivation Questionnaire (MQ)
The Motivation Questionnaire is recommended for the assessment of managers and professionals. The candidate has to indicate how much various factors motivate them in their work. It can be used on its own and as a companion to SHL personality questionnaires. Since motivation fluctuates as a function of time and changing circumstances, it is recommended that the candidates be retested quite often.
Work Styles Questionnaire (WSQ)
The candidate has to indicate their responses on a scale from strongly agree to strongly disagree how much 162 individual statements are like them. The test provides a profile based on 17 personality traits. It is basically a version of the OPQ developed specifically for manufacturing and production jobs.
Customer Contact Styles Questionnaire (CCSQ 7.2) for Sales Representatives and Customer Services Representatives
This version is a combination of the normative and ipsative approach: the respondent chooses between four statements to decide which describes them the most and the least and indicates at the same time on a scale of five how much he/she agrees with the individual statements.
Occupational Personality Questionnaire, Normative Version (OPQ32n) for Managers, Experts and Graduates
In the normative format of OPQ32 individuals indicate the extent to which they agree or disagree with a series of statements on a scale of five, ranging from “completely agree” to “ I do not agree at all”. Its uncomplicated language and straightforward structure make the test accessible for everyone, however, due to its normative nature, we recommend it primarily for training and development purposes.
Occupational Personality Questionnaire, Ipsative Version (OPQ32i) for Managers, Experts and Graduates
In this version of the test the candidate has to make “forced choices”, that is, they have to indicate which in a block of four statements is most and least like them. The ipsative method ensures that the candidates cannot bias the result of the assessment. The test cannot be hand scored.
Mill Hill Vocabulary Scales Test
The test is a companion to the Raven’s Matrices which measure nonverbal intelligence. It contains words that an intelligent person would probably “know” yet would not be necessarily aware of their meaning. The candidate has to choose the synonym of the words from a list of alternatives.
Work Skills Series Manual Dexterity (WSSD) for Manual Workers and Semi-skilled Staff
The two tests of the series assess manual dexterity. Candidates have to assemble structures consisting of various component parts under time limit. Hence these tests can be interpreted as straightforward job simulations.
Mandex
Measures manual dexterity required in the assembly of mechanical objects. The candidate is presented with a pre-assembled structure, consisting of six steel plates joined together by an assortment of nuts, bolts, washers and spacers. Using this as a model, the task is to build an identical assembly using the set of plates and fixings provided. No other tools are necessary. Scoring is achieved by awarding marks for the correct selection and assembly of plates with account also being taken of the number of fittings correctly assembled.
Findex
An easily administered test of fine dexterity required to assemble small structures. The candidate is required to insert thin steel rods into small holes and secure them with the aid of a screwdriver; both hands need to be used to complete the task.
Work Skills Series - Production (WSSP) - Manual and Trained Workers
The Work Skills Series Production assesses basic thinking skills for those working in a manufacturing and production environment.
Visual Checking (CWP3)
Measures the ability to check that one set of indicators corresponds to another set of indicators according to a number of simple rules. This skill is important whenever production or control equipment is being used or set up by semi-skilled operatives.
Understanding Instructions (VWP1)
Measures the ability to follow and apply instructions in practical and work-related situations. The content resembles those typically found in many technical, production or manufacturing environments.
Working with Numbers (NWP2)
Measures the ability to apply the basic rules of arithmetic to practical and work-related situations. This test is relevant to any job in industry or manufacturing where the appropriate application of basic arithmetic skills is important.
Customer Contact Aptitude Series (CCAS) for Sales Representatives and Customer Services Representatives
Tests of the Customer Contact Aptitude Series measure the core reasoning abilities related to jobs within sales and customer service. These tests can be optimally combined with the Customer Contact Style Questionnaire (CCSQ) which measures the relevant personality dimensions.
Numerical Evaluation Test (NCC4)
This test measures the ability to make inferences and deductions from numerical data laid out in the form of tables or graphs. The test is appropriate for any job involving analysis or decision-making based on numerical facts, but the nature of the data presented makes the test particularly relevant for sales and customer service work. Calculators are allowed. (NCC4 is longer and more demanding than NCC2.)
Numerical Interpretation Test (NCC2)
Measures the ability to understand and use numerical data presented in tables and graphs. The data and the questions have been designed to simulate the kind of numerical information which might feature in sales and customer service jobs. Calculators are permitted, since the emphasis is on reasoning with data rather than computation and arithmetic.
Verbal Evaluation (VCC3)
Measures the ability to understand and evaluate the logic of various written passages. More demanding than VCC1, it includes a variety of topics relevant to positions within sales and customer service.
Verbal Interpretation (VCC1)
The candidate has to read texts, the content of which is based on written material relevant for customer service jobs, and decide whether certain statements are true, false, or whether there is insufficient information in the passage to say. Measures the ability to understand straightforward written texts and to highlight the most important information in order to arrive at reasoned conclusions.
Personnel Test Battery (PTB) for Administrative and Clerical Staff
This popular test battery is designed for selection in clerical jobs. The tests are suitable for people with any educational background.
